Sarah Chapman, from Manulife, on Data, Risk, and Long-Term Corporate Sustainability

Sarah shares her journey to becoming a CSO, the challenges and opportunities in integrating sustainability into business strategy, and the impact of climate change on the insurance industry. The conversation highlights the need for adaptability, curiosity, and effective communication in driving sustainability initiatives.

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Takeaways:

• Manulife operates globally, focusing on health and wealth.
• Sustainability is integral to Manulife's long-term strategy.
• The company has set ambitious net-zero targets by 2050.
• Sarah's journey to CSO was non-linear but rooted in sustainability.
• Effective communication is key for sustainability leaders.
• Data plays a crucial role in navigating climate risks.
• Behavioural insurance promotes healthier lifestyles for clients.
• Sustainability must be embedded in all business strategies.
• The regulatory landscape for sustainability is rapidly evolving.
• Curiosity and adaptability are essential traits for CSOs.